Description
At Thrivent, we are focused on a digital transformation that will deliver modern, innovative experiences for our clients, financial advisors, and employees. We are investing in data and technology, using DevOps practices, and building an engineering culture of empowered technical experts. Our technologists are involved in work that includes cloud native development, digital architecture and integration, automation, cloud data platforms, artificial intelligence, and machine learning as well as maximizing platforms such as Salesforce, AWS and Microsoft.The Sr Product Manager is responsible for the long-term strategy and vision for our Integration Product team. The Sr Product Manager typically has more experience in product management, and as such likely manages a complex product portfolio with greater scope and impact.
Sr. Product Managers collaborate heavily across other products, and with business stakeholders to prioritize and sequence work in order to optimize the customer experience. Product Managers are accountable to ensuring the product roadmap is in line with customer and stakeholder expectations and has measurable KPIs. They are also accountable to ensure that business outcomes and KPIs are achieved.
Product Managers work closely with product owners within their product group, business capability owners and other Product Managers. They play a key role across product stakeholders to actively engage, develop, coach, and influence product team operations and practices.
DUTIES & RESPONSIBILITIES:
- Responsible for the long term product roadmap as part of a larger business strategy. Develops a compelling product strategy through analysis of personas, use cases, customer benefits, and solution value propositions
- Consistently and iteratively ensures that business strategies are being executed through product roadmaps
- Leads team collaboration to manage and prioritize product roadmap and releases across multiple products
- Collaborates to resolve conflicts in a constructive manner when they arise
- Accountable to ensure that product teams understand the business outcomes needed, and that business outcomes are tied to a broader business goal or objective
- Identifies and tracks Key Performance Metrics; accountable to ensure that KPIs are delivering the necessary business value. Facilitates conversations and coaching with product teams and relevant stakeholders to address gaps and necessary improvements to delivering specific KPIs
- Ensures outcomes on the roadmap fit within capacity constraints and are prioritized and sequenced in order to maximize value to the customer. Is available to consult on broader roadmap objectives with business and technology partners. Leans into prioritization and tradeoff discussions across stakeholder groups to effectively manage decisions associated with product roadmaps
- Engages with customers and users on a regular basis to uncover implicit and explicit needs, and translate to product hypothesis which are tested and refined to deliver solutions
- Collaborates across product teams to develop and roll out operational plans. Facilitates conversations across product teams to ensure alignment. Coaches team members on effective product management and agile techniques to help mature the abilities of the entire team
- Researches and identifies industry best practices and trends to increase effectiveness
- Acquires, maintains and applies advanced knowledge of the business, its products and processes, and an academic understanding of Product Management. Leverages knowledge to coach product teams to operate effectively
- Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.
- Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
QUALIFICATIONS & SKILLS:
Required:
- Bachelor’s degree or equivalent work experience
- 10+ years relevant business experience, including in product owner role or similar
- Understand fundamentals of iterative development, software development process and procedures
- Expertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design
- High level of organization and attention to detail
- Passion and understanding of new technology and trends
- Experience in working with integration product team
- Good understanding of integration products like API , Events/Data streaming
- Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills
We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given.
At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.