Description
What if there was a different way of looking at money? A way that says it’s not how much we have that makes us happy—but what we do with it. For over 100 years, Thrivent has been helping members see money for what it really is—a tool, not just a goal—that can help us live more content, confident and generous lives.As an Underwriting Manager you will lead and manage a diverse and professional team to peak effectiveness and efficiency in order to deliver maximum results. You will provide leadership and manage corporate, divisional, or departmental projects and solutions. This will include people, process, budget, deliverables, and strategic direction.
DUTIES & RESPONSIBILITIES:
- Build and maintain a high-performing team; select, develop, coach, reward and recognize team members.
- Manage a diverse team of technical or professional staff within operations including recruitment, selection, performance management, development and rewards.
- Manage work distribution, resource management and staffing levels within workgroup.
- Monitor progress toward goals, analyze variances and take corrective action as necessary.
- Develop team goals, priorities and metrics.
- Provide staff with on-going coaching and performance feedback.
- Coordinate the assessment and facilitation of ongoing training.
- Partner with legal and compliance to conduct operations in compliance with pertinent laws and regulations.
- Assist and help to resource corporate, divisional or department projects or operational improvements that deliver improved performance of the operational unit. Monitor industry and business trends to determine areas of opportunity with a view to improved productivity and/or customer experience. Lead and/or participate in the execution of such improvements.
- Implement and manage corporate, divisional or department projects and product solution(s) within business area.
- Provide overall business leadership to maintain and improve the integrity and quality of systems, data, and processes in support of enterprise needs. Provide leadership to identification, definition, and implementation of system changes and enhancements. Manage and approve appropriate security access.
- Serve as liaison between business units, IT, and projects in the prioritization of work and resourcing needs to provide coordinated and timely service to business partners and users.
- Assess the quality of risk decisions
QUALIFICATIONS & SKILLS:
- College degree or equivalent
- Minimum of 5+ years of Life Insurance underwriting experience
- 2 years people leadership experience
- Knowledge of financial products preferred
- Professional credentials preferred (e.g. FLMI, FALU)
- Strong communication/interpersonal skills with emphasis on customer service, conflict management, teamwork and coaching skills
- Systems and project leadership experience desired
- Experience with significantly improving processes and leading change
- Demonstrated ability to maintain an external perspective of emerging management and operations trends
- Experience leading teams through change
Preferred:
- Experience utilizing/managing underwriting metrics and data analytics
- Experience developing underwriting rules logic, underwriting platforms, and process improvements
- 10+ years of underwriting experience preferred
- Large case underwriting experience
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.