DescriptionThe Gallery Attendant for the Thrivent Art Collection is responsible for observing and protecting art gallery objects while patrolling the space during public open hours. The incumbent will be responsible for helping prevent theft, vandalism, or other hazards. The Gallery Attendant is a steward of the visitor experience and is expected to welcome and greet internal and external visitors, while serving as an enthusiastic, welcoming and approachable presence to help create a positive experience.
In addition, the Gallery Attendant will be responsible for answering questions and engaging in conversation with visitors. The role will also support the Art Collection team with light administrative and collection management duties, while actively learning to continually expand knowledge about the collection, toward visitor engagement. The role may participate in supporting special events at the gallery.
About the Thrivent Art Collection: At Thrivent we believe that inspiring generosity helps humanity thrive, to make the most of what we’ve been given, and live lives full of meaning and gratitude. Humanity flourishes through the creation of art and sharing that art with others. As a membership-owned fraternal organization that serves Christians, Thrivent recognizes the powerful connection between art and religion. The Thrivent Collection of Religious Art was established in 1982 and exists to preserve history and be a shared resource for the community. This unique collection is a distinctive expression of Thrivent’s character and our commitment to supporting the arts, culture, education, and the community. In 2018, the Collection of Contemporary Art was established to enhance the collection, to create an inspirational, meaningful environment for our workforce and reflect the diverse world in which we live.
This part-time role will include up to 20 hours per week; may occasionally include evening and weekend hours.
Job Duties and Responsibilities
- Acknowledge and/or greet visitors and staff in a friendly and welcoming manner that creates an inclusive and welcoming environment
- Proactively protect the art by closely monitoring the museum’s galleries and public spaces to ensure the security & safety of our staff, visitors and collection by communicating safety concerns to supervisors by reporting art incidents to the guards and Art Collection team.
- Document incidents appropriately
- Familiar with all Art Collection emergency procedures and establishes clear understanding of individual security needs of each exhibition.
- Provide guidance and support to visitors by courteously and accurately answering questions and explaining museum guidelines to visitors in a positive and understanding manner
- Assist guest with disabilities on directions and support
- Provide visitors with key talking points on each exhibition and have knowledge on a minimum of two (2) works in each gallery
- Stay current on Thrivent programming and events by reading exhibition summary sheets, and other informational materials (i.e. exhibition didactics)
- Capable and comfortable working through obstacles or complaints in a productive and meaningful way. Deescalates challenging guest service situations.
- Maintain a clear understanding of conflict resolution, empathizing and effective listening skills.
- Completes administrative and collection management tasks when requested by Art Collection team. This may include database work, cataloguing, light cleaning, etc.
- Model Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable
- Support and/or develop an environment in which Thrivent employees are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients
Required Job Qualifications
- Demonstrated experience and comfort with public speaking and presentation delivery.
- Strong work ethic with demonstrated initiative and integrity.
- Possesses excellent communication skills to interact with visitors and supervisors consistently with supervisors.
- You will show up on your best day, driving accountability, fostering engagement, and building trusting partnerships. Below are a few examples that may reflect who you are:
- Address issues quickly and decisively with candor and compassion
- Hold self and others accountable to meet commitments
- Invite input and make people feel that their contributions are valued
- Anticipate obstacles and build effective contingency plans
- Demonstrated proficiency in Word, Excel, and Outlook.
- Must be able to stand for extended periods of time; ability to lift up to 40 lbs.
- Art history, Art, and Design background required (may include an accredited degree or relevant coursework
- Current student with undergraduate coursework in Art, Art History, Design, or relevant equivalent experience.
Preferred Job Qualifications
- Relevant coursework or interest in any of the following:
- Prints and Drawings
- Religious Art, Theology
- Early Modern Period
- Contemporary art
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to email@example.com or call 800-847-4836 and request Human Resources.