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Director of Operations - Emerald Financial Group

    • Rochester, Minnesota
  • Financial Advisor
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Organization/Business Overview:
Emerald Financial Group, an established financial services practice for Thrivent in Rochester, Minnesota is looking for a full-time Director of Operations.

Are you a self-motivated individual with a service-oriented mindset? If so, we would be excited to discuss how Emerald Financial Group nurtures those with a heart for service and a passion for helping others. This is an incredible opportunity for the right person to grow professionally and financially and become a vital member of the team. If you are a self-starter, hardworking, passionate individual, we want to speak to you.

Although we prefer a fully licensed individual with prior financial services industry experience, we will consider sponsoring licensing for an exceptional person.

Job Description :

Emerald Financial Group is seeking a highly skilled and experienced Director of Operations to lead our growing team and streamline our operational processes. As the Director of Operations, you will play a crucial role in ensuring the efficient and compliant functioning of our wealth management practice. You will be responsible for overseeing all operational aspects, optimizing workflows, and enhancing the overall client experience.

Key Responsibilities:

Operational Leadership: Provide strategic direction and leadership to the operations team, setting clear objectives and goals to ensure the achievement of the practice's vision and mission. Process Improvement: Continuously assess and enhance operational processes and procedures to maximize efficiency and minimize operational risks. Compliance and Regulatory Oversight: Ensure that all operations are conducted in strict compliance with relevant laws, regulations, and industry standards, and stay up-to-date with regulatory changes. Team Management: Lead, mentor, and develop the operations team, promoting a culture of collaboration, excellence, and accountability. Technology and Systems: Oversee the implementation and management of technology solutions, including client management software, CRM systems, and reporting tools. Client Services: Collaborate with wealth management advisors to improve client service delivery, client onboarding, and communication processes. Financial Management: Monitor and manage operational budgets and expenses, ensuring cost-effective operations while maintaining high-quality service. Risk Management: Identify and mitigate operational and compliance risks, creating risk management strategies and contingency plans. Reporting and Analytics: Develop and maintain key performance indicators (KPIs) and generate reports for senior management to monitor operational effectiveness. Vendor and Partner Management: Manage relationships with third-party service providers, including custodians and technology vendors.


  • Bachelor's degree in finance, business, or a related field. MBA or CFA designation is a plus.
  • Minimum of 5 years of experience in wealth management operations, with at least 2 years in a leadership role.
  • Strong knowledge of financial industry regulations, including FINRA and SEC rules.
  • Exceptional leadership and team management skills.
  • Excellent problem-solving and analytical abilities.
  • Proficiency in financial technology and software tools.
  • Strong communication and interpersonal skills.
  • Attention to detail and a commitment to quality.

How to Apply:

If you are an experienced and dedicated professional seeking a challenging role in the wealth management industry, we encourage you to apply for the position of Director of Operations at Emerald Financial Group Please submit your resume, a cover letter, and any relevant certifications to our online application website, Workday, at .

Emerald Financial Group is an equal opportunity employer. We value diversity, and we encourage individuals from all backgrounds to apply for this position. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Emerald Financial Group is committed to maintaining a safe and healthy work environment during the COVID-19 pandemic. We are following all recommended safety protocols and may conduct interviews remotely as necessary.

As part of Emerald Financial Group’s recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the process. Fingerprints will be required as part of FINRA registration process for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.

All persons with securities registrations are subject to TIMI’s Outside Securities Accounts Policy which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to  or call 800-847-4836 and request Human Resources.


Director of Operations - Emerald Financial Group


Our DEI Perspective

At Thrivent, we know our organization is strengthened when we have a diverse team that reflects our clients and builds on the diverse perspectives of others.

We believe that humanity thrives when people make the most of all they've been given, which includes our history, heritage, individual and collective experiences. Take a moment to pause with us, reflect on where Thrivent is at in our DEI journey and look forward to the future in anticipation of great things to come.

Read our Diversity, Equity & Inclusion Report

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