Description
At Thrivent, we are focused on a digital transformation that will deliver modern, innovative experiences for our clients, financial advisors, and employees. We are investing in data and technology, using DevOps practices, and building an engineering culture of empowered technical experts. Our technologists are involved in work that includes cloud native development, digital architecture and integration, automation, cloud data platforms, artificial intelligence, and machine learning as well as maximizing platforms such as Salesforce, AWS and Microsoft.The Continuity Engineer is responsible for developing, implementing, and administering business continuity and disaster programs. The work of the continuity engineer is performed under the guidance from a more Sr Continuity Engineer and the direction of the manager. This involves identifying critical information systems and assessing the risks to these systems' availability, integrity, or confidentiality. This also involves coordinating the planning, designing, testing and maintenance of contingency procedures and identified exposure.
The Continuity Engineer is responsible for the design, implementation, and integration of disaster recovery management procedures across the enterprise, based on a thorough understanding of key technology services that must be maintained to reduce financial loss and critical customer service capability. This individual ensures response to system failures and is proactive in building processes to minimize/eliminate downtime. They develop, maintain, and execute the technology Disaster Recovery. They manage the process to ensure system and application availability based on Thrivent’s Business Continuity Plan requirements. They also establish and execute Disaster Recovery test exercises, provide consultation analysis, enforcement of quality assurance standards and overall expertise in the Disaster Recovery environment.
DUTIES & RESPONSIBILITIES:
Designing Solutions
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Develop, implement and administer standards and procedures for recovery planning, and documentation.
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Develop and implement procedures and programs for the continuity of system processes in a disaster situation.
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Plan and monitor systems and business recovery testing. Test the recovery support, crisis management and business resumption procedures and strategies for different functional areas.
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Evaluate environmental and equipment configurations for critical corporate resources.
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Conduct business impact analysis both inside and outside the company and provide recommendations to management on recoverability.
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Review complex changes in company resources and structure with the management of the critical business functions to ensure the effectiveness of recovery and backup capabilities.
Risk Control & Tracking
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Participate in systems and business recovery compliance audit projects to ensure that recovery procedures are effective for the restoration and resumption of critical business processes.
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Assess damage to computer hardware, vital records, etc., to determine what can be salvaged or restored and what must be replaced.
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Coordinate and communicate between the technology and user communities for general requests associated with systems and business recovery programs.
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Provide technical support to customers on recovery requirements for new technology solutions.
Learning and Applying New Techniques
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Seek out opportunities to learn new technologies that improve the product and its lifecycle.
Collaborating within the Team
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Participate in team’s collaboration sessions to provide technical expertise to solve a problem/remove technical roadblocks for the team
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Participate in product planning and implementation. Helps team to understand and decompose work
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Recommend disaster avoidance and reduction measures. Develop systems and business recovery procedures and plans for key areas of the company to follow during a disaster or incident.
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Plan and monitor systems and business recovery testing. Test the recovery support, crisis management and business resumption procedures and strategies for different functional areas.
Recruiting/Building Talent
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Participate in the interview process or be part of the panel to recruit the right talent to the team
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Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.
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Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
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Perform other related duties as required.
QUALIFICATIONS & SKILLS:
Required:
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Bachelor's degree in Computer Science or other technical field or equivalent work experience
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3 to 5 years of Continuity Engineering experience
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Sound knowledge Industry Standard Continuity practices
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Knowledge of systems design concepts that provide security and stability
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Deep knowledge of Operating Systems
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Ability to troubleshoot and conduct analysis
We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking, and generosity programs to help people make the most of all they’ve been given.
At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
