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Client Service Administrator

    • Sioux Falls, South Dakota
  • Distribution
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Description

Summary

The Client Service Administrator (CSA) position is critical for achieving leverage of the advisor’s time. Role supports daily operations of the practice including responding to client service requests, completing post meeting work, maintaining client information, and other administrative tasks as assigned.

This position is full time, compensation is $50,000 annually.

Job Description

Responsibilities

  • Prepare or coordinate the preparation of correspondence, reports, and special projects
  • Oversee projects, administration of various programs, and processing functions as needed
  • Drive client facing activity in the practice by scheduling meetings with clients
  • Update Salesforce with client contact and preference information
  • Assist Lead Advisors with preparation and follow up for client meetings
  • Attend client meetings and take notes
  • Research products, product pricing and contacting carriers for information
  • Answer basic questions for clients
  • May fill out Variable Life/Variable Annuity/Mutual Fund/Brokerage applications
  • Show clients how to access their accounts and read statements
  • Fill out necessary forms for opening or maintaining accounts
  • Other responsibilities as assigned by the Lead Advisor

Qualifications

  • Previous industry experience preferred
  • Securities (6/63, 7/66, or 7/63 & 65) and/or Life, Health, and Annuity registration may be required
  • Expert knowledge of Office applications

Competencies

  • Planning/Organizing
  • Customer Focus
  • Communication
  • Interpersonal Skills
  • Teamwork and Collaboration
  • Adaptability/Flexibility

External/Internal Dependencies

  • Must be able to work with all roles of Clarity Wealth Consultants
  • Must be able to represent the organization in work with external clients
  • Must be able to cultivate and maintain relationships with outside organizations

As part of Clarity Wealth Consultants' recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.

All persons with access to Wealthscape are deemed Access Persons and are subject to Compliance with the firm’s Code of Ethics which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.

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Client Service Administrator

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Our DEI Perspective

At Thrivent, we know our organization is strengthened when we have a diverse team that reflects our clients and builds on the diverse perspectives of others.

We believe that humanity thrives when people make the most of all they've been given, which includes our history, heritage, individual and collective experiences. Take a moment to pause with us, reflect on where Thrivent is at in our DEI journey and look forward to the future in anticipation of great things to come.

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