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Mgr, Engineering (REMOTE)

    • Remote (United States)
  • Digital, Data & Technology
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Description

This is a phenomenal opportunity to lead an engineering team at the epicenter of shaping Thrivent’s employee experience and creating a modern workplace in which we can thrive! As an Engineering Manager, you will have an opportunity to provide a strategic direction and deliver the modern workplace employee experience of the future. This is a great opportunity to work with an amazing team of technology and employee experience experts who are shaping our culture and transforming the way we work within a modern, digital workplace!

Collaborates and interacts frequently with internal and external key stakeholders and senior-level business partners in support of enabling an effective corporate communication experience, promoting vibrant, connected, and inclusive workplace culture, delivering insights in support of employee engagement and greater wellbeing, and providing tools and resources that foster collaboration and enable paperless process and automation. Accomplishes results primarily through management and/or experienced specialists, who exercise significant latitude and independence. Leads briefings and technical meetings to support business objectives.

At Thrivent, we are focused on a digital transformation that will deliver modern, innovative experiences for our clients, financial advisors, and employees. We are investing in data and technology, using DevOps practices, and building an engineering culture of empowered technical experts. Our technologists are involved in work that includes cloud native development, digital architecture and integration, automation, cloud data platforms, artificial intelligence, and machine learning as well as maximizing platforms such as Salesforce, AWS and Microsoft.
Job Description

DUTIES & RESPONSIBILITIES: 

Designing solutions

  • Reviews technical solution design & architecture, and provides guidance and direction

  • Takes part in the design and architecture conversations with the team to land approaches to deliver solutions

  • Supports the delivery and execution of Modern Workplace solutions

Learning and applying new techniques

  • Promotes and empowers sharing ideas & best practices, making space so teams can take time for these activities

  • Anticipates and analyzes trends in modern, digital workplace technology and assesses the impact of emerging technologies on the business

Collaborating within team

  • Supports the team agile practices and learning events / trainings

  • Helps break down barriers for the team

  • Engages in sprint demos; Understands the desired and actual outcomes as well as the technology delivered by the team

  • Partner with Product Manager on Initiatives/ Features/ Epics and provides clarity on desired outcomes as well as technical expertise.

  • Collaborates with Product manager for strategies, operating plans, targets and measures

  • Creates a positive team environment where individuals have psychological safety and work collaboratively while understanding, respecting, challenging and appreciating each other’s ideas

Collaborating across teams

  • Partners very closely with the shared infrastructure platform and field sales experience product teams

  • Understands how the product integrates with other products and ensures consistency in approach to work towards a common goal / outcome

  • Supports and empowers teams to broker solutions across products

  • Builds strong working relationships with peers across teams

  • Proactively identifies cross team challenges and works to empower teams in solve collaboratively

Collaborating across the organization

  • Aligns Modern Workplace team with the priorities of the company and the technology organization

Setting product/platform technology strategy

  • Participates in setting the product and platform technology vision, strategies, initiatives, roadmaps, objectives and alignments

  • Represents the business value of technology upgrades and influences prioritization in the product roadmap

  • Empowers the team to select the right tool and platforms for the Modern Workplace product portfolio

Defining Engineering standards/patterns

  • Collaborates with Engineers to ensure Engineering practices and be an advocate to bring the engineering disciplines

  • Promotes engineering practices and continuous improvement such as develops and observability

  • Contributes to the creation of enterprise frameworks and patterns

DevOps

  • Supports the team and removes barriers to resolving production incidents/problems

  • Understands the health of technology products and promotes prioritization of work to maintain and continuously improvement

  • Serves as an escalation point in product level support for ongoing maintenance and production issues 

Selecting & Managing Technology Vendors

  • Be an advocate to the team to define criteria’s for selecting the right platform/technology

  • Guides the Modern Workplace team to build consensus on an approach and driving a build vs buy decision with the team. In a buy decision, works with the team to decide on criteria and vendor selection

  • Delivers and manages the overall Modern Workplace technology solutions and associated vendor relationships

Coaching Engineers

  • Holds regular 1:1s with team members ensuring employees are engaged and feel valued

  • Provides constructive feedback, guidance and coaching to help engineers grow their skills and experience

  • Provides career planning advice to engineers and creates development plans to help them achieve their career goals which leverage their skills and capabilities

  • Provides engineers with learning opportunities

Recruiting/building talent

  • Leads the process of selecting and engaging the right consulting partners

  • Plans in advance for future people needs for the product groups; collaborates with other teams on the recruitment process

  • Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization

  • Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable ​

  • Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.

  • Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients

  • Manage a team of direct and indirect staff 

QUALIFICATIONS & SKILLS:  

  Required:

  • Bachelor's degree in Computer Science or other technical field or equivalent work experience 

  • 8+ years of progressively responsible positions in Information Technology including 5+ years’ experience in IT discipline, e.g., customer relationship management, portfolio strategy and roadmap development. 

  • 5+ years of leadership experience in all aspects of a specific IT discipline, e.g. IT/LOB customer relationship management, portfolio strategy and/or demand management. 

  • 5+ years’ management/supervisory experience in specific IT functional area discipline, e.g. applications development or equivalent skills leading major technical projects with accountability for enforcing talent management needs and performance standards. 

  • Demonstrated leadership and experience managing multidiscipline, high-performance work teams

  • Strong competency in product management and Agile methodology 

  • Experience working with customers to develop solutions to complex business problems

  • Proven ability to communicate effectively with internal/external stakeholders to support business initiatives

  • Proven ability to function in an environment which requires flexibility, good judgment and intelligent decision making, often based on limited information and/or extreme conditions

  • Ability to formulate, implement and evaluate plans, programs and procedures applicable to customer relationship and demand management

 Preferred: 

  • Experience with enabling the modern workplace employee experience leveraging Microsoft O365 platform, DocuSign electronic signature and similar solutions

  • Experience in IT planning and business relationship management 

  • Experience working in a matrix management organization 

  • Experience with product development and management leveraging Agile methodology

  • Financial Services industry experience

We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. 

At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to  human.resources@thrivent.com  or call 800-847-4836 and request Human Resources.

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Mgr, Engineering (REMOTE)

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Our DEI Perspective

At Thrivent, we know our organization is strengthened when we have a diverse team that reflects our clients and builds on the diverse perspectives of others.

We believe that humanity thrives when people make the most of all they've been given, which includes our history, heritage, individual and collective experiences. Take a moment to pause with us, reflect on where Thrivent is at in our DEI journey and look forward to the future in anticipation of great things to come.

Read our Diversity, Equity & Inclusion Report

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