Skip to main content

Support Advisor - Emerald Financial Group

    • Rochester, Minnesota
  • Financial Advisor
Apply Now


Organization/Business Overview:
Emerald Financial Group is a growing independent financial services practice of Thrivent. We take a broad-based approach to help our clients achieve multiple complex financial goals. Our practice focuses on clients who are approaching or in retirement and value generosity, legacy and faith.

Thrivent is a faith-based, not-for-profit financial services organization with approximately 2.6 million members. As the nation's largest fraternal benefit society, we're here solely to help others. Thrivent Investment Management Inc. is a FINRA and SIPC member and a wholly owned subsidiary of Thrivent Financial.

Position Summary:
Are you passionate about the Financial Industry? Our well-established, high-performing Emerald Financial team is seeking a Client Service Advisor to service and maintain our current highly valued client relationships. This team member will play a crucial role in supporting our Financial Advisors and daily practice operations, securities and insurance-related tasks and other administrative responsibilities.

This is an incredible opportunity for the right person to grow both professionally and financially. Become a key player on our value driven team. If you are a self-starter, high-energy, focused, and hardworking individual we want to speak to you! While prior financial services or investment experience and licenses are preferred, we welcome individuals with a genuine interest in the industry to apply. You will play a critical role in our client experience, so an outgoing and service-oriented mindset is a MUST.

This position provides:

  • Major Medical, Dental and Vision
  • Health Insurance/Benefit Stipend, in addition to salary paid
  • Paid Time Off for Vacation & Personal Days, Paid Holidays
  • 401(k) Retirement Plan with match
  • Employee Discount
  • Life Insurance
  • Parental leave
  • Flexible spending account
  • Health savings account
  • Occasional Opportunity to Work Virtually


  • Maintain existing client relationships through processing of client requests, transactions and resolving client questions
  • Assist Financial Advisors in the preparation and follow up for client meetings
  • Join client meetings in person and virtually, building rapport with clients over time
  • Work independently with minimal supervision servicing and maintaining strong relationships with existing clients
  • Update and maintain client information in several planning tools, including Salesforce, MoneyGuide Pro, Morningstar to name a few
  • Complete electronic and paper service forms and new business applications
  • Seeks to identify potential sales opportunities with new and existing clients.  Partner with Financial Advisors to help close the opportunity
  • Additional responsibilities may be assigned in accordance with business needs

Position Qualifications:

  • Must be willing to obtain appropriate licensure/registration/appointment within 90 days of hire for Life, Health and Annuities and additional Securities registration- SIE, Series 7 and 66 within 12 months of hire.
  • Demonstrated customer service orientation/experience, 2+ years preferred
  • Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint, Salesforce) or ability to learn
  • Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
  • Ability to maintain integrity of sensitive/confidential information


  • Detail-oriented and organized
  • Interpersonal skills
  • Teamwork and collaboration
  • Adaptability/Flexibility
  • Can work independently

As part of Emerald Financial Group recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the process. Fingerprints will be required as part of FINRA registration process for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.

All persons with securities registrations are subject to TIMI’s Outside Securities Accounts Policy which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to  or call 800-847-4836 and request Human Resources.


Support Advisor - Emerald Financial Group


Our DEI Perspective

At Thrivent, we know our organization is strengthened when we have a diverse team that reflects our clients and builds on the diverse perspectives of others.

We believe that humanity thrives when people make the most of all they've been given, which includes our history, heritage, individual and collective experiences. Take a moment to pause with us, reflect on where Thrivent is at in our DEI journey and look forward to the future in anticipation of great things to come.

Read our Diversity, Equity & Inclusion Report

Related Jobs

Service Advisor - Emerald Financial Group

  • Rochester, Minnesota
  • Financial Advisor

Document Distribution Representative

  • Appleton, Wisconsin + 1 more
  • Operations

Customer Service Coordinator

  • Westbury, New York
  • Distribution