Description
We are seeking an accomplished Product Designer to help lead our team in crafting intuitive and impactful user experiences across our digital products. As a Senior Product Designer, you will leverage your extensive experience and expertise to drive the creation of compelling experiences that enhance the usability and overall satisfaction of our users. You will collaborate closely with product managers, developers, UX Writers, and UX Researchers to design, test, and iterate digital experiences prior to and after launch. You will play a crucial role in driving effective and distinctive digital experiences that marry desirability, feasibility, and viability within our product model.DUTIES & RESPONSIBILITIES:
- Define new solutions that align to the organization's vision and the needs of users using problem-framing approaches and well-known tools such as Jira and Figma within a product model and agile-like processes.
- Apply best practices to common design problems using human-centered design methods in the digital product development process.
- Address specific product capabilities that need to be solved, such as optimizing a process or improving user engagement, based on direction received from team leads or managers.
- Communicate decision-making rationale confidently to cross-functional team members and senior stakeholders in a clear way.
- Utilize design facilitation skills to foster collaboration within cross-functional teams, and storytelling to build trust and establish long-term relationships.
- Mentor and collaborate with junior team members, providing guidance and support in best practices and methodologies.
- Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.
- Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
This role will interact with the folowing:
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Fellow design and product team (collaboration)
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Product Designers, Associate Product Designers (mentorship)
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Product Managers, Design Managers, Engineering Managers (working sessions, presentations)
QUALIFICATIONS & SKILLS:
Required:
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Bachelor’s degree or equivalent experience in Interaction Design, UI/UX Design, Web Product Design, Web Development or any combination of education and experience which would provide an equivalent background.
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6+ years of experience in a related field, with at least 3 years of experience in user experience, interaction design, product innovation and research in a product development team required.
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Proven experience in leading projects and contributing to the development of multiple shipped digital products.
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Ability to develop processes and approaches for tackling design problems, anticipating challenges, and uncovering quality solutions.
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Strong communication skills, with the ability to explain rationale for design decisions and clarify success metrics.
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Demonstrated application of human-centered design with a keen understanding of business and technical impacts on digital design.
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Self-directed and proactive, with a passion for driving progress and making meaningful contributions.
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Able to turn research into action that solves the user definition of a problem.
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Experience in cross-functional collaboration roles, with a focus on delivering business value.
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Extensive knowledge of how to leverage a design system and how to push the boundaries of the design system to achieve product and user goals.
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Relevant agile experience
Preferred:
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Knowledge and experience working in diversified financial service.
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Familiarity with current UX research, theories and methodologies (especially user-centered design processes), as well as understanding of how human factors impact ROI and the product development lifecycle.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.