Description
Accomplishes results primarily through a team of managers and/or experienced specialists who exercise significant latitude and independence. Provides strategic direction for Marketing Technology. Establishes policies appropriate for the function and makes decisions on operational/administrative matters. Interprets and recommends modifications to enterprise-wide policies & practices. Interacts with senior management and others concerning matters of significance to the company to update on progress against key business initiatives and IT Steering Committee updates. Conducts business and technical briefings for senior and top management and key external stakeholders.Designing Solutions
-
Sets the vision for the teams and empowers the teams to design solutions
-
Review the overall / high level design and provide feedback to the team.
-
Helps the team to understand the architecture strategy for the given product groups and how it fits in the overall enterprise architecture.
Developing Software
-
Demonstrates critical thinking towards developing software.
Learning and applying new techniques
-
Influence the team to use modern techniques and share technical insights to the team
-
Continuously seek for innovative techniques and solutions to solve the business problems / initiatives.
Collaborating within team
-
Promotes collaboration and provides opportunities to recognize and celebrate successes
Collaborating across teams
-
Regularly engages in product group sprint demos to understand capabilities delivered and outcomes achieved; Provides constructive feedback to foster continuous improvement
-
Encourages engagement across product groups to share learnings and leverage best practices
-
Understands the organizations broader technology ecosystem and how their product groups contribute to the organization’s outcomes
-
Breaks down product group barriers that impede team delivery and continuous improvement
Collaborating across the organization
-
Builds relationships across the organization and across business and technology disciplines
-
Brings teams together to partner in solving the most strategic and complex problems for the organization and deliver new capabilities collaboratively
-
Creates a common understanding and alignment on goals and strategies for the enterprise as well as for the technology organization
-
Provides senior leadership visibility to accomplishments of teams
-
Supports the organizational rollout of new DevOps capabilities and version updates across the teams.
Setting product/platform technology strategy
-
Partner with product management to set the platform / product technology vision and outcome.
-
Provide mentorship and motivation to the team to select and execute on the technology strategy that supports the organization growth and sustainability
Defining Engineering standards/patterns
-
Promoting engineering practices and continuous improvement such as DevOps and observability
DevOps
-
Supports the development lifecycle processes and operational model guidelines
-
Ensures that operational health for the area is well articulated and supports continuous improvement.
-
Creates and promotes cross learning opportunities for engineers to onboard new DevOps practices.
Selecting & Managing Technology Vendors
-
Be an advocate to the team to define criteria’s for selecting the right platform/technology
-
Owns the overall technology solutions, platforms for the product groups and associated vendor relationships
-
Provide directions and feedback to select the right technology vendors
Coaching Engineers
-
Holding regular 1:1s with direct reports and periodic skip levels and team meetings.
-
Provides opportunities and develops framework for career growth.
-
Gives constructive feedback, providing guidance and coaching to help engineering managers grow their skills and experience
Recruiting/building talent
-
Planning in advance for future people needs for the product groups, collaborate with the other teams on the recruitment process
-
Drive the hiring process for engineering managers and engineers and participates in the recruitment process for the product area
-
Engage in the tech community to build the Thrivent technology brand and position as the employer of choice in the market
-
Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization.
-
Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.
-
Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
-
Manage a team of direct and indirect staff
QUALIFICATIONS & SKILLS:
Required:
-
Bachelor's degree in Computer Science or other technical field or equivalent work experience
-
10+ years of progressively responsible positions in Information Technology including a 5+ years’ management/supervisory experience in specific IT functional area discipline.
-
Experience leading Salesforce Marketing Cloud technology and Salesforce CRM capabilities
-
Knowledge of integration and data ingestion patterns on the Salesforce platform
-
Strong leader with a demonstrated track record recruiting and developing teams in current- and next-generation platforms and systems’ needs.
-
Demonstrated experience in creating, leading, and implementing large scale strategic projects.
-
Strong communication skills and excellence in negotiation with business partners
-
Strong relationship building and interpersonal skills.
-
Demonstrated ability to work collaboratively with executive leadership, lines of business stakeholders, and technology staff across the organization.
-
Background in information delivery including BI/analytic reporting, operational reporting, KPIs, using reporting services.
-
Experience in development of business strategies, Center of Expense strategies and delivery of enterprise data services.
Preferred:
-
MBA
-
Financial Services industry experience
-
Experience leading the implementation of Salesforce Marketing Cloud
-
Experience in IT planning and business relationship management
-
Experience working in a matrix management organization
-
Experience with product development and management
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.