Description

Summary

This position provides administrative support to Panorama Group. This role is critical to our member experience and requires a friendly, upbeat demeanor. The incumbent supports the daily operations of the practice, including, but not limited to: answering the phones, meeting/greeting members, handling/distributing postal mail and practice email, ordering supplies, utilizing Thrivent Financial computer systems and programs in support of client relations, and other administrative tasks as assigned. The Administrative Assistant reports to and is employed by the financial advisors.

This is an in-office position, working 20 hours a week (day shift). Compensation is $22-27/hr dependent upon experience.

Job Description

Position Roles/Responsibilities/Accountabilities

Support the lead advisor with variety of functions and tasks
Interfaces with clients extensively to coordinate meetings, mailings, and other communications.
Answer and triage all incoming calls and messages appropriately
Maintain client correspondence including mailing lists, card lists, compliance and marketing mailings
Document client meetings and prefill applications, paying careful attention to detail and accuracy
Maintain adequate office supplies and professional appearance of the office areas
Maintain the Lead advisor’s calendar
Update CRM systems as needed and maintain physical or electronic file systems
Input checks received into the blotter and on client posting sheets

Position Qualifications

Previous administrative/secretarial experience desired
Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) or ability to learn
Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
Ability to maintain integrity of sensitive/confidential information
Basic understanding of Panorama Group, our products and services, and Thrivent Financial

Competencies

Planning/Organizing
Customer Focus
Communication
Interpersonal Skills
Teamwork and Collaboration
Adaptability/Flexibility

External/Internal Dependencies

Must be able to work with all roles of the team
Must be able to represent the organization in work with external clients
Must be able to cultivate and maintain relationships with outside organizations

As part of Panorama Group's recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.

All persons with access to Wealthscape are deemed Access Persons and are subject to Compliance with the firm’s Code of Ethics which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.