Description
We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given.At our core, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.
Job Summary
Performs day-to-day accounts payable operations across Enterprise Accounting & Payable Services, ensuring timely and accurate processing of invoices and payments while providing responsive support to internal and external stakeholders. Assists with the execution of complex transactions and supporting system processes. This role supports operational efficiency through effective communication, documentation, and participation in cross-training and process improvement initiatives.
Job Responsibilities and Duties
- Execute day-to-day transactional processing with a focus on complex, high-value, and non-routine accounts payable transactions with a high degree of accuracy. Investigates and resolves escalated invoice discrepancies, payment issues, and vendor inquiries.
- Performs account reconciliations and research discrepancies resolving issues and escalating as needed. Processes transactions, ensuring accurate and timely general ledger recordings, and resolves discrepancies and vendor inquiries while preparing journal entities and maintaining supporting documentation for accurate financial reporting.
- Maintains and analyzes complex transaction records, reconciliations, process documentation, and supporting financial data to ensure general ledger integrity, support financial reporting, strengthen internal controls, and facilitate audit and remediation activities.
- Perform a broad range of accounting activities and resolve routine accounting and control issues by applying established accounting policies, procedures, and internal controls. Identifies exceptions, researches variances, and escalates issues requiring professional judgement or cross-functional coordination.
- Provides support during system upgrades and enhancements by executing sample invoice and payment batches to confirm end-to-end process functionality. Flags and escalate discrepancies or processing issues identified during testing.
- Monitors and manages shared inboxes and departmental communications, responding to routine and moderately complex inquiries. Ensures timely resolution or escalation of requests and maintains accurate tracking of inquiries to support service levels.
- Participate in the rotation of responsibilities across the team to ensure adequate coverage, maintain business continuity, and support a flexible, cross-trained accounting function. Builds proficiency across core processes and follows established procedures to support consistent execution.
- Applies working knowledge of accounts payable processes, transaction flows, and supporting systems to accurately process transactions and resolve routine issues. Understands upstream and downstream impacts of transactions and monitors key metrics to maintain service levels and processing quality.
- Recognizes recurring issues and process inefficiencies within assigned areas and provides input to support improvement efforts. Participate in implementing process changes and adopting updated procedures.
- Supports the preparation of monthly KPI reports and risk indicators by compiling data, maintaining supporting documentation, executing established controls, and identifying exceptions for escalation.
- Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.
- Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
Job Qualifications
Required:
- Associate’s degree in Finance, Accounting, Mathematics, Business Administration or other related course of study
- Minimum 3+ years' equivalent work experience in accounting or bookkeeping.
- Strong attention to detail and ability to management multiple priorities.
- Strong interpersonal skills and oral and written communication skills to deal effectively with internal and external business partners whether remotely or in person.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Excel and office tools.
Preferred:
- Experience working in a shared services or high‑volume processing environment.
- Demonstrated experience communicating with a broad range of stakeholders, delivering concise, clear and timely responses.
Additional Information
- This position allows a flexible work arrangement meaning you may work on-site and/or remotely from the Minneapolis, MN or Appleton, WI area. Starting in February 2027, we would be looking for this person to come into one of our corporate offices 2 times per month.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.